Avatar of Ibnu Fajar Alam.
Ibnu Fajar Alam
IT Assistance Manager
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Ibnu Fajar Alam

IT Assistance Manager
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Yanmar Diesel Indonesia
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Bina Nusantara University
South Tangerang City, Banten, Indonesia

Professional Background

  • Current status
    Ready to interview
  • Profession
    Project / Product Management
    Technical Manager
    Technical Support
  • Fields
  • Work experience
    More than 15 years relevant
  • Management
  • Skills
    Project Manager
    Team Leadership
    Network Installation and Management
    IT Service Management
    IT Operations
    Troubleshooting Hardware and Software Problems
    Support Services
    Firewall Management
    Security Administration
    Technical Support
  • Languages
  • Highest level of education

Job search preferences

  • Desired job type
    Interested in working remotely
  • Desired positions
    IT Manager
  • Desired work locations
  • Freelance

Work Experience

IT Assistance Manager

Jul 2022 - Dec 2022
6 mos
Depok City, West Java, Indonesia
- Responsible for all IT problems in the Yadin area - Responsible for network devices and servers. - Responsible for taking care of software license administration and agreement with vendors, responsible for purchasing devices or software. - Creating a SOP for users regarding the use of existing licenses. - Training and socialization about it regulation and new feature at IT to all employee - in charge and configure for firewall fortigate, server active directory, office 365, CCTV, PABX and also web domain company - Achieved management objectives, consistently hitting deadlines and performance targets. - Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action. - Supporting VVIP User for all problem at IT ( Board of director, President director)


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Information System
2018 - 2020
3.59/4 GPA

Licenses & Certifications

No content as of now.