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Flight Purser in Cathay Pacific Airways worked in Business class, Premium Economy class and Economy class. Offering the dedicated meal and service to passenger in Business class. Planning the arranging the working space and the flow to ensure the team member can offer the service smoothly. Leaded the crew in Premium Economy and Economy class and in charge of the zone to offer the solution happened in the flight under the limited resources. Improvised the variety issues to ensure the safe and smooth flight to everyone.

National Taiwan University

National Chung Cheng University

flight Purser

Iris Chen

Cathay Pacific

flight attendant

Employed by Cathay Pacific as a flight attendant. Promoted to be a flight purser in Apr. 2019.
．Managed the Premium Economy PEY and Economy EY Cabin Service 
 	 ensured the quality and the procedures up to the company standard. 
 	 ．Managed the relationship with the title holders in PEY and EY 
 	 ．Solved the variety of conflicts, problems and difficulties appeared in the 
 	 flights despite of the class and zone 
 	 ．Ensured the safety related aspects up to the regulations and followed up 
 	 with the company polices. 
 	 ．Leaded the crew in PEY and EY and oriented the team gathered 
 	 ．Managed the galley and the meals in the cabin. the flow of the service, 
 	 hygiene and the special meal arrangement

Iris Chen’s posts