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⮚ Over 4 years’ experience in business development, brand and franchise store management,
administration, operation, and marketing
⮚ Excel at analyzing sales performance and providing strategies for increasing sales
⮚ Excellent communication skills with clients and employees
⮚ Possess experience of data analytics, database management and data visualization
⮚ Proficient in Microsoft Excel, PowerPoint, Word, and social media platforms
⮚ Multilingual: Mandarin, English (IELTS Academic 7.5, TOEIC 910), Korean (TOPIK level 6)

INVO in Vancouver, BC

EWHA WOMANS UNIVERSITY

TUNGHAI UNIVERSITY, THU

Zhejiang University

Business Development Specialist/Translator

YIYEN HUANG

PeraPera Private Limited | Singapore

Marketing/Business Development Specialist

● Analyzed and developed products through consultation with potential and existing clients
● Managed and increased social media followers threefold in approximately 3 months
● Initiated and complemented marketing campaigns, including technical support
● Proofread Korean transcriptions and product contents

● Coordinated between 15 teachers and 157 students and optimized customer experience
● Managed projects and promoted products to achieve 150% of the sales target
● Tackled emergent issues of the online programs from clients
● Dealt with customer complaints and ensured client satisfaction

Elite & Prime Education Canada Inc. | Vancouver, BC

Project Coordinator

● Translated Korean TV shows from Korean to Chinese, such as Radio Star, I Live Alone, Omniscient Interfering View, etc
● Created subtitles with timecodes which followed company's guideline

Dragon Art Entertainment Inc. | Freelancer

Korean to Chinese Translator

● Trained over 200 staff and supervised 11 branches
● Developed and executed various marketing campaigns and cross-promotions
● Analyzed and reported on customer satisfaction questionnaires and sales performance
● Communicated with branch owners and assisted in operating solutions
● Responded to customers’ major complaints and problems from every branch
● Spearheaded the location research and establishment of new branches
● Researched and negotiated for optimal deals from new and existing suppliers

Dookki Chain Restaurant | Taiwan

Section Manager

● Developed business for Korean market with about 35 prospective clients every season
● Reached monthly sales goals to increase profit and inventory turnover ratio
● Managed weekly marketing campaigns and processed orders from the E-commerce platform
● Organized accounting affairs for the overall sales performance of Korean subsidiary

Choicee Co., Ltd | Korea

Sales Specialist

● Communicated with Korean clients regarding products and orders, especially for LG Electronics
● Organized and managed products information and orders by Workflow ERP system
● Negotiated and collaborated with multiple departments for weekly manufacturing projects

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