Used Excel to Create an End of Shift report that was sent out to Sr Leadership on a daily basis. Presented this Data in a Weekly meeting with Program Managers Automated this report over time, to ensure consistency and accuracy. Worked alongside the Learning Team to revise training material for full launch at the start of 2022. Trained Backup Associates, in case a member of the small team was absent and was unable to cover their work. Created multiple Standard Operating Procedures SOP's documents to assist Associates in fulfilling daily tasks. Worked alongside Third Party Delivery Service Providers as well as their lead trainer to ensure Standard work is followed by the Drivers. Monitored Drivers Performance on a daily basis to ensure all packages were picked up.

Assisted Amazon Associates in ensuring Amazon Standards Assisted L3 Shift Assistants in Teaching and Assisting L1 Associates in answering questions regarding Standard work.