• Guided Data Architects and Engineers to build Personal System commodity complexity database including data collection, analysis procedures and data insight automation and visualizations for assigned projects. • Lead team members to collaborate and engage with GBU function teams and Supply Chain on PS Complexity Reduction sprints. Enable linkages between stakeholder organizations to coordinate project status, drive competitive advantage program progress, escalations, and issue analysis to product stakeholders. • Provide direct and ongoing leadership for a team of individual contributors by coordinating, managing, and leading programs on Personal System Commodity Complexity Management: o Collaborate and participate in complexity data analysis to develop new methods and criteria for setting up realistic and aggressive commodity complexity goals by analyzing commodity complexity strategic data including commodity feature type, shipment demand, marketing strategy, cost saving opportunity, competitor analysis, E&O risk, and industry trend. o Develop and implement an entirely new Complexity Management process to simplify and optimize the configurations of key components for operation efficiency, assurance of supply, and visibility to management. o Implement Complexity Management Process to assess the feasibility, provide recommendation and business justification to top management and apply changes to product, processes, or business practices by reviewing product detail, analyzing financial and cost impact, complexity impact and risk assessment.

• Led internal projects with medium to high complexity and risk to develop product quality goals, financial budget, and forecasts. Developed new data sources and analysis to provide earlier warning for emerging quality issues, provide feedback and conduct post- project evaluations. • Conducted analysis of field product quality data, generated regular quality reports and initiated ad-hoc topic analysis. Assisted and advised top management with strategic direction and decisions for international business partners on the effective use of provided information, including periodic reports, special analysis and deep dive analysis reports. • Built and improved product quality review process and reporting solutions regularly for worldwide consumer products. • Collaborated with IT to develop, maintain, and improve data analytics tools for data mining and communication offerings. Defined and automated repetitive functions and analysis by associating larger scale IT development projects and tools to save more time to be spent on issue solutions.

• Maintained and reported accurate, completed, up-to-date and insightful client business performance and profiles to be shared with senior management. Analyzed and studied the changes of client behaviors and proposed plans to effectively meet the demands. • Investigated and designed Sales Incentive Programs with US$4.3 million budget to reward clients with high local contribution, generating an 11% total revenue increase in 2009. • Provided and monitored primary clients’ sales-related analysis and report writing. Served as a liaison between clients and top managers to assist clients for sales findings and handled their sales KPI related inquiries. • Assisted top managers and participated in or led innovative, fast-paced, and high-visibility projects, which are projected to increase clients’ income by more than 6% in 2010.