• I Helps with preparations at the start of the season and with closing down at the end of the season,
including
o general administrative tasks at the start and end of the season (e.g., preparation of guest and staff information packs, setting up/closing down/transferring utilites accounts)
o general operational tasks at the start and end of the season (e.g., preparation / closing up of staff accommodation, opening accounts with local suppliers, preparation of equipment)
o supporting in the organisation and delivery of start of season training
• Performs ongoing general administrative procedures such as:
o scanning and electronically filing paperwork (invoices, correspondence etc.)
o maintaining office supplies
o sending and receiving post
o checking and dealing with answermachine messages
• Prepares and issues/delivers guest lift passes, also deals with associated invoicing and collection of payments
• Deals with massage-related paperwork and invoicing / payments
• Manages staff claims for sundry expenses (checks for validity and receipts, obtains approval for non-standard items, reimburses and enters into accounts)
• Helps organise staff events
• Supports sales and marketing activities, including preparing newsletters, updating Facebook page, Twitter
• On an emergency basis (e.g., in the event of staff absence/sickness), provides cover for chalet staff and chalet assistant/drivers
• Helps ensure that any accidents and emergencies involving guests or staff are promptly and effectively dealt with