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Jess Kitt O Loughlin
Content Writer/ Editor
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Jess Kitt O Loughlin

Content Writer/ Editor
I have been involved in all aspects of digital marketing for the past 10 years, specialising in content and copy writing for websites and applications based in the SaaS industry. I focus on software related to IT, web development, cyber security, and data analytics. I am enthusiastic about software technology as a driver of positive social, political, and environmental change. I believe the responsible use of technology can not only improve the quality of lives today, but also ensure the survival of future generations.
Skillsoft
UX Design Institute
Spain

Professional Background

  • Current status
  • Profession
    Editor
  • Fields
    Education
  • Work experience
    6-10 years
  • Management
  • Skills
    SaaS
    Content Writing
    Technical Writing
    Technology Software
    CMS
    Text Editing
    English Grammar
    Digital Marketing
    Data Reporting
    Copy Editing
    Content Editing
    Content Reviewing
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Content Editor/ Reviewer
  • Desired work locations
  • Freelance

Work Experience

Content Reviewer/ Editor (Contractor)

Sep 2018 - Present
Reviewing accessibility writing to ensure it meets global and in-house standards, is grammatically correct and contextually accurate, and provides an equal user experience to learners with hearing and visual impairments. Specialising in videos related to IT, cyber security, data science, and web development. - Reviewing audio descriptions, closed captions, and transcripts provided by 3rd party vendors - Creating edit requirements for implementation by vendors - Sending feedback to vendors on grammar, writing style, and accessibility best practices, as well as educational information around video subject matter - Providing vendor training and workshops - Updating in-house guidelines - Providing regular updates on trends and statistics to company stakeholders - Providing support to the content dev team on various other projects related to the Skillsoft SaaS platform

Digital Content Consultant

Oct 2015 - Present
Working with companies across various industries - such as design, software, mental health, and corporate responsibility - to help them augment their digital presence through content pieces, website/ app copy writing and editing, SEO analysis, and product messaging. - Website and app copy writing/ editing - Content analysis and review - Blog post, article, comic strip & white paper creation - Product massaging - SEO analysis

Product Catalog Manager (SaaS)

Feb 2014 - Sep 2015
1 yr 8 mos
I set up and managed the team responsible for writing and maintaining GetApp's product listing pages. I worked with vendors to increase ROI, provide them with technical support, and to collect their feedback to improve their user experience of the SaaS vendor platform. - Content writing for product pages - Design of product listing pages - Guideline creation - Copy writing for GetApp website - Team management - Training and workshops - Technical support for vendors

Digital Marketing Executive

Feb 2012 - Jan 2014
2 yrs 0 mos
Part of the marketing section of a small team responsible for launching a German travel and tourism product in the UK. We also worked on content localisation and digital marketing for the UK versions of all the company's websites. - SEO for company's portfolio of websites (language schools and tourism products) - Website building - Content localisation and translation - Product branding - Copywriting - Blogging - Link building - Google ads - Offline marketing - Market research - Social media management

Online Translator

Aug 2009 - Oct 2010
1 yr 3 mos
Translating online apartment rental listing from Spanish to English.

English Language Teacher

Aug 2008 - Jul 2009
1 yr 0 mos
Teaching children with special needs, as well as local primary school children, teenagers, and adults.

English Language Teacher

Sep 2007 - Aug 2008
1 yr 0 mos
Using the Callan Method to teach group, one-to-one, and business English classes to adults.

Education

Non-Degree Program (e.g. Coursera certificate)
Intermediate
2018 - 2019
Description
Currently completing the only online university-accredited diploma in UX design.
Bachelor of Arts (BA)
Media Studies
2010 - 2013
4/4 GPA
Description
Graduated with 1st class honours.
High School Diploma
Intermediate
2009 - 2010
4/4 GPA
Description
Graduated with Distinction