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Project Management Professionals

Project Management Institute

Certified Scrum Master

ScrumAlliance

•	Willing to relocate to Toronto, OH, Canada
•	Agile Leader
•	Over four years of PM-related experience dealing with both hard and software has made me a great communicator. Good at clarifying and fulfill clients' requests and turns them into something achievable.
•	Familiar with product&project management. (Both Waterfall & Agile) 
•	A strong logical thinker. Not only on business but clients' aspects, effectively increase clients’ satisfactory.
•	Project Management Professtional
•	Certified Scrum Master
•	Highly open-minded communicator



University of Victoria, BC, Canada

PMP, CSM

Jing-Yuan Chang

英屬維京群島商瑞嘉耐思科技有限公司台灣分公司

Project Manager

- Project/Requirement Management
- Jira implementation
- Gather implementation
- Profit-oriented backlog scheduling
- Agile leader
- Scrum Master
- Cross-functional co-op(international in English)
- WFH experience

台灣

•	Ticketing Market Agency
-	New clients development
-	Public relationships 
-	Request Interviews & Discussion
-	Business cooperation
-	Start a new ticketing platform “TixFun” on 2020/11/02
-	Accomplished about 40,000 members & over 40 contracted clients 

•	Product Sales
-	Digital Sales (B2B & B2C)
-	Business event planning & scheduling
-	Digital data tracking & analysis
-	Social media marketing (Digital)

•	Platform Function-wise (PM)
-	Product scale management
-	Analyze & optimize different functions
-	Product new features design& planning (coding excluded) 
-	Android/iOS developer program account management




Ambi Art Inc.

Sr. Sales Operations Specialist

•Start a family-owned restaurant
- Develop new client relationship
- Optimize operation & workflow
- Assist in new product development
- Event planning

JM Cafe & Bistro

Front of House Manager


•	Remote Rehab Therapy Platform Operation
- Product operation
- Public relationship (B2B & B2C)
- Optimize UI/UX 
- Platform QA
- Product review (Logical based)
- Therapist relation management
- Content Create
- Social media management

•	Product Sales
- Bilingual Sales & Customer Success (Both Mandarin & English)

•	Online & Offline event support
- China-based on-site Seminar support & sales
- Online Seminar



PenguinSmart

Operations Supervisor

•	Responsible for the whole NTCH ticketing platform and SAA.(行將車輛競拍系統) project management. 
- Starting from an idea or requests, communicate with the clients.
- Analyze and sort out achievable results for the R&D and Art&Design Teams.
- Multi-department meeting to discuss how the product can be made based on clients’ demands. 
- Build up models and confirm with clients if the model meets the expectation.
- Set up project schedule, including interior system testing and estimate system on-board date; then to ensure the team execute accordingly.
- Customized system front & backend operating.
- System Orientation to clients.
•	Responsible Product: 
•	NTCH Ticketing Platform
- Currently the largest ticketing platform in Taiwan with about 1.3 billion revenue per year.
- Website renovation on board 2019/05.
- Monthly meeting and demand interview for platform review and to consistently improve the platform.

•	NTCH Ticketing APP “OpenArts”
- On board 2017/12, 
- Reach 30,000 active members per month within an year.
- Biweekly meeting for APP comments review and discuss for solutions.

•	SinJang Auto-Car Auction System
- Taiwan largest Auto-Car Auction system.
- Meeting based on clients’ request.
- Currently undergoing expansion process of China’s market.


Acer Incorporated

Specialist

•	Responsible for project and product management.
- Providing quotes
- Inventory control
- Schedule for delivery
- Any further requests from clients by case closed.
•	Responsible Project: 
•	EVA Airways Corporation 2016-2017 annual hardware Replacement.
•	Hotel Royal Group (老爺酒店集團) 2016-2017 annual hardware Replacement.
•	YangMing Marine Transport Corp. (陽明海運) 2016-2017 annual hardware Replacement.
•	TutorABC 2016-2017 annual hardware purchase.


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