● Outbound Calling ● Responsible for sales ● Renew subscriptions ● Verify customer information ● Maintain and grow relationships with existing customers

● Outbound calling ● Conducting surveys over the telephone ● Recording accurate responses

● Answered incoming calls and respond to customer's emails ● Identified and escalated issues to supervisors ● Managed and resolved customer complaints ● Created customer appointments ● Explained products and benefits ● Maintained up-to-date knowledge of customer accounts

● Received inbound calls ● Took customer orders ● Customer support ● Resolved customer issues

● Improved Customer Experience ● Built Customer Loyalty ● Resolved Customer Issues ● Provided excellent customer service and support to customers visiting the store ● Maintained a clean and organized work environment

● Provided exterior clean-up services to area businesses and homes ● Distributed notices about public meetings and neighborhood events ● Interacted with homeowners to provide information about Milwaukee programs and initiatives ● Attended professional development classes to improve computer and administrative skills

● Loaded food items into boxes for shipping and sorted food by date to ensure product quality ● Transported pallets of food items with a pallet jack and attached identifying tags to containers

● Took inventory and ordered new merchandise ● Trained new sales associates and made the schedule ● Completed all point of sale, opening and closing procedures on the cash register ● Operated a cash register for cash, check and credit/debit transactions ● Cleaned and organized the store, including the checkout desk and displays