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Avatar of John Michael Vincent Bajao Mansueto.
John Michael Vincent Bajao Mansueto
Customer Service Associate/CSR
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John Michael Vincent Bajao Mansueto

Customer Service Associate/CSR
I have 4 years experience in BPO industry. Went from Billing Specialist to Technical and Sales. Outbound or Inbound accounts. Upselling and hardselling.
Concentrix Philippines
John Michael Vincent Bajao
Philippines

Professional Background

  • Current status
  • Profession
    Inbound Telemarketer
  • Fields
    Electronics / Telecommunications
  • Work experience
    4-6 years (4-6 years relevant)
  • Management
    None
  • Skills
    Multi Tasking
    Patience
    Adaptive
    Confident
    Effective Communication
    Flexible
  • Languages
    English
    ・
    Professional
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    ・
    Interested in working remotely
  • Desired positions
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

Customer Service Associate

Concentrix Philippines
Jan 2019 - Feb 2021
・
2 yrs 2 mos
Handles Billing, Technical and Sales from a telecommunication account. Awarded as Top Agent as of July, August and September of 2019.

Customer Service Representative

Qualfon Philippines Inc.
Jun 2018 - Jan 2019
・
8 mos
Inbound Technical and billing representative. Device activations, Troubleshootings and repairs. Also handles collections for telecom.

Education

John Michael Vincent Bajao

Bachelor of Science (BS)
・
Statistics
2014 - 2017