Avatar of John Michael Vincent Bajao Mansueto.
John Michael Vincent Bajao Mansueto
Customer Service Associate/CSR
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John Michael Vincent Bajao Mansueto

Customer Service Associate/CSR
I have 4 years experience in BPO industry. Went from Billing Specialist to Technical and Sales. Outbound or Inbound accounts. Upselling and hardselling.
Concentrix Philippines
John Michael Vincent Bajao
Philippines

Professional Background

  • Situación actual
  • Profession
    Inbound Telemarketer
  • Fields
    Electrónica / Telecomunicaciones
  • Experiencia laboral
    De 4 a 6 años (De 4 a 6 años relevante)
  • Management
    Ninguno
  • Skills
    Multi Tasking
    Patience
    Adaptive
    Confident
    Effective Communication
    Flexible
  • Languages
    English
    Profesional
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    A tiempo completo
    Interesado en trabajar a distancia
  • Desired positions
  • Lugares de trabajo deseados
  • Freelance
    No freelance

Work Experience

Customer Service Associate

ene 2019 - feb 2021
2 yrs 2 mos
Handles Billing, Technical and Sales from a telecommunication account. Awarded as Top Agent as of July, August and September of 2019.

Customer Service Representative

jun 2018 - ene 2019
8 mos
Inbound Technical and billing representative. Device activations, Troubleshootings and repairs. Also handles collections for telecom.

Education

Bachelor of Science (BS)
Statistics
2014 - 2017