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Johnny Albert Mozes Rantung

Front Desk Agent
a person who has a passion for hospitality, Fast Learner, Adaptive and highly motivated equipped with goals and integrity.
Best Western the Lagoon Hotel Manado
SMK negeri 1 tondano
Minahasa, Sulawesi Utara, Indonesia

Professional Background

  • Current status
  • Profession
    Receptionist
    Hotel Reception
  • Fields
    Hotel
  • Work experience
    1-2 years (Less than 1 year relevant)
  • Management
    None
  • Skills
    Excel
    Communication Skills
    Ability To Work Under Pressure
    Adaptability
    Time Management
    Efficient
  • Languages
    English
    Intermediate
    Indonesian
    Native or Bilingual
  • Highest level of education

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

Front Desk Agent

Dec 2021 - Present
Handle Guest Check-in & Check Out Courtesy Call to Guest Check Out Create Reservation from Sales, OTA, Wholesaler & Walk-in Guest Handle & Posting Guest Payment Ledger Payment OTA, Wholesaler & Individual Handle Payment VCC from OTA Create Night Audit Daily Report Audit Transaction Payment & Ledger Settlement all EDC machine Audit Balancing Guestline & VHP System Running VHP System

Public Area Attendant

Apr 2021 - Dec 2021
9 mos
Cleaning and Make sure Public Area are clean Weekly Deep Cleaning Public Area Handle Guest Request Makeup Room Pick up & Delivery Laundry

Trainee Sales & Marketing

Sep 2019 - Oct 2019
2 mos
Create Daily Report Social Media Create Presentation Weekly Report Social Media Create Planner Social Media Post Create Form Request Birthday Cake to Pastry Distribute BEO to All Dept

Trainee Housekeeping

Aug 2019 - Sep 2019
2 mos
Make up Guest Room Cleaning Floor Corridor Area Makesure & Cleaning Public Area

Trainee Front Office

Feb 2019 - Apr 2019
3 mos
Handle Guest Luggage Handle Guest Request & Complaint Create Report Guest Request & Complaint Learning & create Reservation Handle Guest Check Out

Education

Other
Hospitality
2017 - 2020