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Jonathan G. Dusohan
Customer Service Representative
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Jonathan G. Dusohan

Customer Service Representative
With more than five years of experience in the BPO industry, my communication skills was molded to fit international customer service requirements.
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Quantrics Enterprises, Inc.
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Centro Escolar University
Philippines

Professional Background

  • Current status
  • Profession
  • Fields
  • Work experience
    4-6 years (4-6 years relevant)
  • Management
  • Skills
    Technical Knowledge
  • Languages
    English
    Fluent
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

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Technical Support Representative

May 2019 - Jan 2021
1 yr 9 mos
We provide professional technical assistance for customers having internet,cable box,and home phone issues.
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Technical Support Representative

Jun 2017 - Mar 2019
1 yr 10 mos
We assist customer's by giving them step by step instruction on how to fix their internet,cable box,and home phone issues. We do upselling also.
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Fraud Analyst

Aug 2013 - Sep 2016
3 yrs 2 mos
We verify transactions made on a customer's credit card if it is valid or not. We remove card restrictions if theres no suspicious transactions.

Education

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Bachelor of Arts (BA)
Journalism
1992 - 1994
High School Diploma
Secondary Education
1988 - 1992