Sales: Area sales responsibility of over 1.5m USD annually. Reaching and passing monthly, quarterly and annual sales revenue targets. In charge of Forbes 500 listed companies. Business development: Searching and closing new accounts to increase revenue potential for the hotel group. Creating and searching for partners to increase local sales. Customer relations: Communication with keypersons of corporate accounts, meet and greet of corporate VIP arrivals in person, stand-by before and during held events.

Sales: Securing global RFP from key clients, handling top performing corporate accounts, ensuring revenue growth. Business development: Searching and closing new accounts to increase revenue potential for the hotel group. Creating and searching for partners to increase local sales. Customer relations: Communication with keypersons of corporate accounts, meet and greet of corporate VIP arrivals in person, stand-by before and during held events.

Customer relations: Continuous interaction with foreign and local guests alike from check-in until check-out. Personally checking-in key clients to ensure best possible customer satisfaction. Operations: Handling specific requests from key clients for the complete duration of stay. Meeting key clients in bi-monthly cocktail parties to establish closer ties with new and existing clients.

Customer relations: Interacting with foreign customers to ensure best dining experience. Operations: Observing the state of restaurant to ensure that the tables set on time and according to SOP. Orders: Taking and keying in customer orders, double checking pre-orders, setting food delivery times per order. Tables: Responsible for up to 20 customers on various tables. Ensuring timely delivery of orders.

Operations: General management of restaurant. Daily sales analysis in order to create more effective marketing. Maintaining daily opening and closing accounts reports as well as projecting use of inventory in order to minimise loss. Marketing: Social media marketing as well as SEO for the restaurant. Engaging in community activities and fairs to raise awareness of Latin American food. Staffing: In charge of interviewing and hiring of new chefs and serving staff. Responsible of training new employees and keeping track of overall staff attendance list as well as schedule planning for staff to maximise effort and minimise loss. Achievements: Successfully increased monthly sales by up to 10% while in the meantime lowering cost of personnel, required ingredients and other operational costs.