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蔡佳峰
外場服務生 @ 美好咖啡
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蔡佳峰
外場服務生 @ 美好咖啡
我是蔡佳峰,畢業於東海中文學系,對於文字的應用及掌握得心應手,曾有過白楊文學獎新詩組佳作、林文三文學獎新詩組佳作、以及全國文藝獎新詩組入選等成績。 服役期間選擇成為教育替代役並志願前往偏鄉,讓自己遠離熟悉的環境增加更多磨礪的機會,於服役期間亦有參予協助學校內的兒童課後輔導、幼童看護等工作。 畢業後所從事多為服務業,包含統一超商及咖啡店,熟悉應對顧客情緒與溝通技巧、懂得分析客戶喜好並培養熟客族群,同時也於下班及空窗期間從事過Uber Eat,對於高工時的生活有相當的承受力,能快速的規劃最佳路線、判斷潛在熱點。 出身自純樸的嘉義市,性格誠懇、熱情且認真踏實,非常熱衷於接觸不同族群的人們:曾前往美國遊學、參加射箭部並至他校參賽、志願參予青少年服務志工至醫院協助照顧失勢榮民。
美好咖啡
東海大學
台灣嘉義市
Professional Background
Current status
Unemployed
Profession
Waitstaff
Fields
Consumer Goods
Work experience
1-2 years (Less than 1 year relevant)
Management
Skills
word
powerpoint
Languages
Chinese
・
Native or Bilingual
English
・
Intermediate
Highest level of education
Bachelor
Job search preferences
Desired job type
Full-time
・
Interested in working remotely
Desired positions
Desired work locations
Taichung City, Taiwan
Freelance
Part-time freelancer
Work Experience
外場服務生
美好咖啡
Oct 2019
-
Sep 2020
・
1 yr 0 mos
外場服務人員,由於該店客群取向多為熟客或是回頭客,因此熟知店內產品特性,並牢記顧客需求是至關重要的,此外我的值班時間銜接打烊時段,也需要負責店內的清潔跟設備維護,不僅需要體力跟耐心上的付出,更是考驗自身對於時間的運用節奏,目前為止也是得心應手。
門市人員
統一超商
Mar 2019
-
Oct 2019
・
8 mos
門市人員,因為我上班的地點剛好是大學學區跟工業區,顧客來自於各色族群,需要能處理突發狀況且臨危不亂,在有限的時間裡完成補貨與交班,配合公司週期性方針促銷主打商品並達到預期績效也是第一線門市人員的首要任務。
外場服務生
鬍鬚張魯肉飯
Aug 2018
-
Feb 2019
・
7 mos
需在時限為5分鐘內引導顧客快速完成點餐並回報廚房製作,且需配合公司政策推銷套餐或是小菜,外場人員需負責業績,竭力提高單一顧客消費性。
Education
東海大學
Bachelor’s Degree
・
中國語文學系
2012 - 2017
Activities and societies
曾參與射箭部活動,並參加過聖約翰盃射箭邀請賽。