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Kevin Arnold
Retail Store Manager
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Kevin Arnold

Retail Store Manager
Experienced store manager with a strong track record of continuous improvement of overall store operations and successfully driving company objectives in the following areas: Profit and loss control Sales performance Customer satisfaction Staff development and training Strategic planning Exceptional organizational abilities together with a positive attitude and a desire to go above and beyond ensure success in a fast paced retail environment.
Trinity Trader's
KLS Institute of Management Education and Research
Hubli, Karnataka, India

Professional Background

  • Current status
  • Profession
    Store Manager / Management
    Sales Team Lead
    HR Development, Training
  • Fields
    Fashion
    Consumer Goods
    E-Commerce
  • Work experience
    6-10 years (6-10 years relevant)
  • Management
    I've had experience in managing 10-15 people
  • Skills
    Leadership + Management
    Planning and Coordination
    Customer Focus
    Grasp New Concepts Quickly
    Multitasking Skills
    Business Management
    Commercial Awareness
    Team Management
    Team Motivation
    Innovative Thinker
    Budgeting
    marketing
    Retail Management
    Client Relationship Management
    Sales & Marketing
    Verbal and Written Communication Skills
    Organized
    Adaptability
    Visual Merchandising
  • Languages
    English
    Fluent
    Hindi
    Fluent
    Marathi
    Intermediate
    Kannada
    Intermediate
  • Highest level of education
    Master

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Proprietor
  • Desired work locations
  • Freelance

Work Experience

Marketing Manager

Aug 2020 - Present
Maintain a certain level of inventory. Supply in small quantity to rural or urban distributors Payment collection/Recovery Company's expenditure settlement. Helps Company to reach smaller town or village for further distribution.

Clinic Operations Manager

Sep 2019 - Mar 2020
7 mos
Grew revenue from 48, 00, 000 to 75, 00, 000 creating a history in just a couple of months with involvement of team. Interviewed, hired and trained associates starting with 30% labor efficiency and developed into an efficiency level of 95%. Ensured sales, operations and customer'service objectives. Served as primary resource person to resolve customer problems. Increased customer base by using marketing platforms to reach a specific audience. Developed customer relationship system to communicate new product offerings. Researched market trends and new products through trade shows and attending other marketing platforms. Evaluated new and existing products and services to measure performance.

Store Operations Manager

Dec 2016 - Aug 2019
2 yrs 9 mos
Lead, motivate, and retain a team of high performing employees. Communicate performance goals to employees and provide coaching to behaviors that help achieve those goals. Recognize and reward extraordinary performance; give feedback and develop performance improvement plans for underperforming employees. Drive financial responsibility and expense management for the store. My primary responsibility was to increase store sales in view of the challenge traditional retail faced with the growing online retail market. Trained and oriented new store personnel on policies and procedures. Assisted customer's on the floor if required; provided consultation on types of purchase and accommodated discount privileges as a live demo for staff training. Increased store sales by 61% growth from 2016 to 2018 with various sources coming from online and offline channels. Conducts regular audits on inventory records, store front design, cleanliness and safety standards. Employee attrition rate has decreased by 14%.

Store Operations Manager

Aug 2013 - Nov 2016
3 yrs 4 mos
Analyzed and interpreted retail store trends to facilitate planning. Conducted performance reviews and provided or organized training and development for staff. Ensured standards for quality, customer'service and health and safety are met. Managed and motivated the store team to increase sales and ensure efficiency. Managed store inventory levels and makes key decisions about inventory control. Responded to customer internal and external complaints, requests and comments. Used data to record sales figures and for data analysis and forward planning.

Territory Sales Incharge

Jul 2010 - Jul 2011
1 yr 1 mo
Achieving business/sales target through retail, distributor and dealer network. Developing retail channels & dealers and distributors network. To have better coordination and provide excellent service to the dealers. To provide data of rivals fast selling goods with collection and price. Regularly visit the retailers with product for awareness of new arrivals. To maintain data of quarter wise and season wise moving products. To motivate dealers for the benefit of advance planning and coordinate with them for the same. Promotion of new qualities by giving brief knowledge of its specialties among wholesalers &retailers. To follow up with collection. To give feedback about competitors activities with respect to promotions, schemes, sales & marketing strategies. To motivate wholesalers for sales promotional activities like Apparel display, mini conferences. Track customer's/dealers/agent's information, send reports and forecast future trend in their needs/behavior.

Education

Master of Business Administration (MBA)
Marketing
2011 - 2013
High School Diploma
Diploma in Information Technology
2008 - 2010
Bachelor of Business Administration (BBA)
Administration and Marketing
2007 - 2010
Other
High School
2003 - 2004