Company Industry: SaaS (Software as a Service), Computer Software (AI Machine), O2O (Online to Offline) • Conceptualized and executed multi-channel regional campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging across all channels • Managed contents and updates for the customer and internal touchpoints, establishing budget guidelines and providing additional sales support • Gathered customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads • Measured effectiveness and impact of current marketing initiatives with tracking and analysis and optimize accordingly • Presented ideas and final deliverables to internal and external teams and communicate with senior leaders about marketing programs, strategies, and budget • Managed regional teams from Taiwan, the Philippines, and Thailand Achievements: • Achieved the monthly target revenue in just 2 weeks • First to implement internal workshop to improve team’s skills and performance

• Performed keyword analysis and research regularly • Developed both long-term and short-term SEO Strategies • Collaborated with different departments both local and internationally, and the SEO lead • Performed traditional competitors’ analysis, site audit, and site analysis • Keep track of the website’s SEO Performance • Filling the weekly and monthly report on traffic, leads, and engagement metrics • Implemented link building strategy including finding new domains to target and monitor closely with the team on those links • Constantly monitor keywords’ visibility and looking for ideas to improve it against the competitors ACHIEVEMENTS: • Made the all-time high organic CTR of 20% in just 1 week

• Design end-to-end digital media campaigns aligned with business goals • Coordinate the creation of digital content (e.g. website, blogs, press releases and podcasts) • Manage end-to-end digital projects • Establish our web presence to boost brand awareness • Maintain a strong online company voice through social media • Liaise with Marketing, Sales and Product development teams to ensure brand consistency • Suggest and implement direct marketing methods to increase profitability • Monitor ROI and KPIs • Stay up-to-date with digital media developments • Worked with multinational, and marketing agency ACHIEVEMENTS: • Increased sales by 39% in one week through paid campaigns alone • Boosted weekly traffic by 20% in a month • Increased qualified leads by 40% in less than 2 months • Increased social media following by 400% in less than 5 months • Reduced abandoned carts by 35% through email automation in 2 months • Reduced product complaints by 30% in 2 months • Saved customer service productivity by 95% after implementing chat automation strategies