*Managed multiple client/customer profiles to fit their shipping needs -Quoted clients based on individual, bulk, or project shipments -Handled the logistics of air, rail, LTL, tradeshow and distribution freight *Operated in SAP system for quoting, shipment entry, invoicing, and billing. *Maintain relationships with representatives of cartage agents, LTL companies, airlines, etc. *Work directly with owner operator drivers for dispatching truckloads, local moves, white glove moves, etc.

*Completed the hiring process of prospective employee according to team needs and company policies -Addressed employee issues, performances, corrective actions, and termination when applicable. -Created weekly schedules for all employees based on revenue, team needs, and company policy. *Tracked store inventory and ordered new products based on store needs and trends. -Operated in the Dunkin Donuts ordering portal to order store items from vendors. *Evaluated customer feedback and customer service of the team members. *Held ServSafe certification during the tenure.