※Assistant Project Manager, Retail Banking Strategic Planning Department, 2017.7_2018.5
Ensured projects and program punctuality through project governance and coordinated the cross-functional projects.
.Participated in CTBC and LINE Pay project whose consumer-spending exceeded USD 3 billion in 2017 and changed the payment habits of Taiwanese consumers.
.Collaborated with Corporate Banking to integrated Private Banking customer service, increased interest by 250 times and strengthened the cooperation relationship.
.Aided new business models design: Private Banking Model and Small Business Model.
※Management Associate, Retail Banking Business, 2015.7_2017.6
Learned business knowledge in Retail Banking and received training as a project planner.
.Rotated in different departments including branch, operation, customer segment, product, and strategy.
.Slashed 30% of the tellers’ overtime by instituting SOP of branch internal control processes.
.Initiated the pre-key-in system which reduced the customers’ waiting and reduced 160 million USD in operating costs /year.
.Led partners to win the MA project competition; finished the MA program as a proven project manager.