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Liana Snytsar
Project Manager/ Head Of Technical Support And Management In IT Company (Apps Making)/ Translator From Four Languages (Indonesian-English Inc.)
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Liana Snytsar

Project Manager/ Head Of Technical Support And Management In IT Company (Apps Making)/ Translator From Four Languages (Indonesian-English Inc.)
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Magic Apps (https://magicapps.ru)
Gadjah Mada University
Bali, Indonesia

Professional Background

  • Current status
  • Profession
    Translator
  • Fields
  • Work experience
    4-6 years (4-6 years relevant)
  • Management
    I've had experience in managing 5-10 people
  • Skills
    B2C
    B2B
    Customer Relations
    Culture
    Emotional Intelligence
    Technical issues analysis
    Customer Service
    Process Design
    Microsoft Office and MAC Specialist (MOS) Expert
    Complaint Resolution
    Operations Management . Data Analysis . Design Thinking . Innovation Management . Process Improvement
  • Languages
    English
    Fluent
    Indonesian
    Professional
    Russian
    Native or Bilingual
    Ukrainian
    Native or Bilingual
  • Highest level of education
    Master

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
  • Desired work locations
  • Freelance
    Full-time freelancer

Work Experience

Project Manager in IT Company

Sep 2020 - Sep 2021
1 yr 1 mo
I did the technical support of clients and system integration of apps with customer's systems via API. I dI were a head of the technical support team and taught them everything from the scratch. I dealt with difficult clients and cases with win-win results. High level of EQ is proven. Now they can function properly without me being involved in the process. That's why I can go on looking for more interesting jobs and opportunities for self-growth with higher demands. I finished the project of making a new variant of apps by the company which were used to create a traffic with apps. We finished it before it became a news, and have a worth of 2 billion $ on the international market of apps making).

Analyst-Data Researcher

Apr 2017 - Aug 2017
5 mos
* Directed shipping and receiving of wide range of products daily around USA
 * Conducted research to address shipping errors and packaging mistakes.
 * Delivered substantial cost savings by securing discounts from third-party logistics services providers.
 * Coordinated dispatching of ten drivers to accomplish daily delivery requirements.
 * Administered sales orders, as well as processed and documented transactions.
 * Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.

LOGISTIC MANAGER and SECRETARY

Oct 2016 - Aug 2017
11 mos
* Directed shipping and receiving of wide range of products daily around USA
 * Conducted research to address shipping errors and packaging mistakes.
 * Delivered substantial cost savings by securing discounts from third-party logistics services providers.
 * Coordinated dispatching of ten drivers to accomplish daily delivery requirements.
 * Administered sales orders, as well as processed and documented transactions.
 * Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.

Translator and Interpreter|

Jan 2014 - Dec 2016
3 yrs 0 mos
* Consulted specialised dictionaries, thesauruses and reference books to identify closest equivalents for nuanced terminology, words and phrases.
 * Replicated flow, style and overall meaning of original texts.
 * Provided verbal summaries of non-English documents for immediate use.
 * Applied cultural understanding to discern specific meanings beyond literal written words.
 * Conferred with subject matter experts and other colleagues to establish precise understanding of specialised concepts.


Education

Master of Arts (MA)
International Relations
2018 - 2020
Bachelor of Arts (BA)
Indonesian And English Languages And Literature
2013 - 2017
Bachelor of Arts (BA)
Informational Analytics
2012 - 2013