.• Oversees all aspects of the business: This includes human resources, marketing, logistics, information technology, customer service, and finance.
• Sets goals and ensures that they are met: This involves developing a strategic plan, allocating resources, and tracking progress.
• Motivates the team to achieve sales goals and operate efficiently: This includes setting clear expectations, providing regular feedback, and recognizing and rewarding top performers.
• Manages stock levels and makes key decisions about stock control: This involves forecasting sales, ordering inventory, and managing returns.
• Analyzes sales figures to identify trends and forecast future sales: This information is used to make decisions about inventory, pricing, and marketing.
• Analyzes market trends and uses this information to develop the company's strategic plan: This includes understanding customer needs, competitor activity, and economic conditions.
• Resolves health and safety, legal, and security issues: This may involve working with lawyers, insurance companies, and government agencies.
• Responds to customer complaints and comments: This involves resolving the issue to the customer's satisfaction and taking steps to prevent similar problems from happening in the future.
• Organizes special promotions, displays, and events: This involves developing a plan, coordinating with staff, and ensuring that the events are successful.
• Updates colleagues and shareholders on the company's performance, new initiatives, and other pertinent issues: This information is shared through regular meetings, reports, and other communication channels.
• Maintains awareness of market trends in the retail industry: This includes understanding customer needs, competitor activity, and economic conditions. This information is used to develop and implement the company's strategic plan.
• Initiates changes to improve the business: This may involve revising opening hours, changing the product mix, or expanding the company's geographic reach.