Complete 4 customer service project for telecom operator “FET”, 5 customer service project for securities firm, 4 customer service project for banker, 5 customer service project for other type company
And building a customer service product “info360”,
Built text customer service with “Web Chat” and “FaceBook Chat”,
Built voice customer service with “Avaya” and “Telesynergy”,
And also, built video customer service with “Avaya” and “Genesys”,
And email service, helpdesk and telemarketing