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lucky rachmadeni
Officer I / Assistant Manager
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lucky rachmadeni

Officer I / Assistant Manager
I was borned in Pekanbaru, 24th october 1990, and started formal education in pekanbaru, SD 001 (1996-2002), SMPN 13 Pekanbaru (2002-2005), and SMAN 1 Pekanbaru (2005-2008). After that, I was moved to Jakarta to study at Gunadarma University majoring in Informatics Engineering (2008-2013). On September 2017, I continue my education at Gunadarma Univesity majoring in Information Systems, Business Information Systems. Today, I am working at PT. Telkom Indonesia as an Officer 1.
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Telkom Indonesia
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Universitas Gunadarma
Jakarta, Indonesia

Professional Background

  • Current status
    Employed
    Open to opportunities
  • Profession
    App Developer
    Technical Manager
    System, Network Administrator
  • Fields
    Internet
    IT / Digital
    Electronics / Telecommunications
  • Work experience
    10-15 years relevant
  • Management
  • Skills
    Microsoft Office
    Communication
    Google Drive
    PowerPoint
    word
    Excel
    Java
    Git
    PHP
    OOP
    SQL
    AWS
    Alibaba Cloud
    GCP
    Cisco
    Alcatel Lucent
    Python Programming
    MySQL Database
    PostgreSQL
    MSSQL
    Oracle Database
    Oracle PL/SQL
    Oracle Weblogic
    Oracle Forms and Reports
    Jenkins CI/CD integration
    CI/CD
    DevOps
  • Languages
    Indonesian
    Native or Bilingual
    English
    Fluent
  • Highest level of education

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Cloud Solution Architect
  • Desired work locations
  • Freelance

Work Experience

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Officer 1 / Assistant Manager

Telkom Indonesia
Full-time
Sep 2019 - Present
Jakarta, Indonesia
Responsible to do PoC (proof of concept) to prove the quality of the product to the customer including scenario, preparation, monitoring, and evaluation of the PoC Result. Designing digital solutions for the digital customer as well as configuration, topology, and offering business. Preparation and analysis for budgeting purposes in the team for activities such as Demos, Trials, and Proof of Concept. Analyze potential markets for product digital, connect with leads, and provide marketing strategy support to the team. Learning the newest product for innovation and knowledge updates.
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Presales Engineer

Docotel Group
Full-time
Feb 2019 - Aug 2019
7 mos
Jakarta, Indonesia
Responsible to do PoC of beauty concepts to winning the projects. Helps companies attract prospective customers or clients for our product. Identifying customer acquisition opportunities, writing sales pitches, and providing product knowledge to marketing and sales teams. Preparation of document technical consist of topology, configuration, timeline, and budgeting.
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Presales Engineer

Nov 2018 - Feb 2019
4 mos
Jakarta, Indonesia
Responsible to do PoC of beauty concepts to winning the projects. Helps companies attract prospective customers or clients for our product. Identifying customer acquisition opportunities, writing sales pitches, and providing product knowledge to marketing and sales teams. Preparation of document technical consist of topology, configuration, timeline, and budgeting.
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Senior Officer

May 2017 - Oct 2018
1 yr 6 mos
Central Jakarta, Central Jakarta City, Jakarta, Indonesia
Configurations and network management, such as, access point, switch, router, firewall, and server. Providing mechanisms for identity and access management according to organizational policies. Monitoring network infrastructure health and traffic flows. Managing for hardware deployment, upgrades, and support. Developing a disaster recovery and risk mitigation plan.
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Network Engineer

Aug 2015 - May 2017
1 yr 10 mos
Jakarta, Indonesia
Maintaining networks and related environments including systems software, hardware, and configurations. Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems. Provide Technical installation on project Metro Ethernet in Telkom and Indosat, including installation new node, addition modules, Staging, and configuring Alcatel Lucent or Nokia Service Router. Provide maintenance for Alcatel Lucent or Nokia Service Router. Standby for Incident in 24/7. Creating a good connection with Customers.
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Technical Engineer

Jul 2014 - Jun 2015
1 yr 0 mos
Jakarta, Indonesia
Take ownership of customer issues reported and see problems through to resolution. Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers. Prepare accurate and timely reports. Follow the SLA for issues with respect to the severity.

Web Programer

Jun 2013 - Jul 2014
1 yr 2 mos
Jakarta, Indonesia
Develop applications using the PHP programming language. Review and installation of office network devices. Conduct application teaching to users.
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Laboratory Assistant

Jul 2010 - Apr 2013
2 yrs 10 mos
Depok City, West Java, Indonesia
Teaching some programing language such as BASIC, JAVA, VB, DELPHI, RUBY , PYTHON, C/C++, PHP. Teaching Networking especially CISCO Switch and Router Teachning Database, MySql and Oracle

Education

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Master’s Degree
Business Information Systems
2017 - 2020
3.7/4 GPA
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Bachelor of Science (BS)
Informatics Engineering
2008 - 2013
3.36/4 GPA
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Bachelor of Engineering (BEng)
Information Technology
2008 - 2013

Licenses & Certifications

Coursera
Issued Jul 2023
No Expiration Date
Amazon Web Services (AWS)
Issued Mar 2021
No Expiration Date
Amazon Web Services (AWS)
Issued Feb 2021
No Expiration Date

IBM Certified specialist - storage technical V2

IBM
Expires Jan 2021