Avatar of Mahesh Kumar.
Mahesh Kumar
Associate
Profile
Posts
0Connections
Print
Avatar of the user.

Mahesh Kumar

Associate
6 years' of experience in production management in Banking and Financial Services in managing iDDA (International Demand Deposit Accounting) , Fixed Income Pricer application and Prime Services for Asia, AMER and EMEA Region. Lead and manage the project in various production management environments for different level of support involving Investment banking application for Payment like JP Morgan, Societe Generale, Credit Suisse. Excellent leadership abilities, work under diverse environment and pressure. Expertise to handle P1 issue and all the clients across the globe with good management skills. Oracle support along with expert level of UNIX and shell scripting having diverse exposure of 5 years' experience, ranging from supporting business application in BFSI domain to develop new enhancements utilizing various technique and Automations. Expertise to implement the Monitoring tools/ dashboards in project to eliminate the manual monitoring (Autosys, Geneos, Splunk etc.) Over the period got exposure and appreciations from management / Client for the team building and deliveries and good experience in BFSI domain to deal in Investment Banking. Currently working as Associate - Production Management in the organization.
JP Morgan Chase
VIT University

Professional Background

  • Current status
  • Profession
  • Fields
  • Work experience
    4-6 years (4-6 years relevant)
  • Management
    None
  • Skills
    SQL/MySQL
    Unix
    Shell Scripting
    Splunk
    Autosys
    Geneos Monitoring
    temenos t24
  • Languages
    English
    Professional
    Telugu
    Fluent
    Tamil
    Fluent
  • Highest level of education

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Associate
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

Associate

Dec 2020 - Present
Working actively with the developers to create a Devops Environment to converting the legacy system to micro services base applications Managing the APAC team operated from India and Singapore to make sure the proper shift and covered during release and normal BAU days Discussing with the entire stakeholder Business, Development and Project on new requirement and making sure proper changes are gone through production base on proper change management cycle. Daily L2 BAU activities for the application involving incident management, event management using tool like Geneos, change management, etc. Provide service request to the user which involves complex reports requested by the user through UNIX shell scripts or oracle query. Handling P1 incidents which can impact the business. Involved in release and bug fix activities.

Specialist Support Engineer

Aug 2019 - Dec 2020
1 yr 5 mos
Calculate Market Risk, PNL and Finance metrics for Fixed Income Assets and Forex Providing Risk valuations for Intraday, Official and End of Day batches using internal tool. Investigation on critical incidents reported by client and provide solution to fix those incidents. Automation of manual tasks. Implementing change management process and reviewing deployments in production. Handling major incidents, and creating and assigning problem tickets and following up on them to closure. Handling Production outages and Incident management calls.

Support Executive

Jun 2016 - Aug 2019
3 yrs 3 mos
Providing Level 2 support for the Back-office applications under scope. Creating self-help articles for Business Users and knowledge base for L1/L0 support teams. Investigating and resolving alerts and component failure. Root cause analysis and escalate bug fixes. Automation and Process Improvement. Responsible for automating procedural tasks and designing and implementing alerts and other control features within the application. Provided support for Blue Prism Robotic Process Automation tool.

Education

Non-Degree Program (e.g. Coursera certificate)
Master of Science Software Engineering
- 2016