Here I am looking after the training and quality of three units all together. I am handling all kinds of behavioral, communication, soft skills training as well as the quality matrix of the Hotel, I am organizing various types of employee engagement activities, different types of tests and skills training of the shop floor employees for the skill development. I am handling FSSAI department also over here.

I was accountable for Training, Audit and upkeepment if the quality of service. I used to be shop floor to understand the training needs as well as I used to monitor all guest feedback to create training need analysis to create training modules for the employees abd to deliver the same.

At ITC Hotel I used to look after day to day training delivery, various types of audits, I used to prepare training need analysis, I used to handle guest satisfaction matrix closely while working with ITC.

Within an year I got promoted as senior executive of Learning and Development. There I was responsible for pre opening of restaurants like farzi cafe Hyderabad and papaya restaurant Kolkata. Are used to look after all four outlets training and development.

I used to look after complete Learning and Development segment of the two outlets, was specialised in onboarding, induction, on job and off job training, module creation, training delivery, and was also responsible for various types of internal and external audits regarding service and upkeep ment of bothe the out, Farzi Cafe, UB CITY, & Made In Punjab, UB CITY.

I have joined J.W.Marriott, Bengaluru as a F&B Service Associate, where I used to look after In Room Dining Operation and later on moved to Executive Lounge of the Hotel.

I have completed my all departments industrial training from The Leela, Goa