● Created a business case to justify a major capital investment and presented it to senior management for approval ● Developed a reporting system that provided real-time insights into customer satisfaction and product performance ● Collaborated with cross-functional teams on projects to ensure alignment of objectives and outcomes ● Analyzed customer feedback to identify common trends and develop recommendations for improvement ● Created an automated system to monitor customer data and alert stakeholders to potential issues in a timely manner ● Conducted market research to identify customer needs and develop strategies to meet them ● Developed a risk management plan to identify and mitigate potential risks.

● Utilized data mining techniques to uncover hidden patterns and correlations in customer data, resulting in a 60% increase in revenue ● Performed data mining to identify trends and patterns in customer data, which informed product development strategies ● Used data mining techniques to uncover hidden trends and patterns in customer data ● Developed a data mining system to identify patterns in customer data, providing insights for marketing campaigns

● Analyzed and interpreted customs and immigration laws and regulations, ensuring compliance with all policies and procedures ● Performing all the activities on the Sales Force Software ● Evaluating the client's resume for further process ● Virtual and Physical consultations are conducted for the individuals or groups to provide in-depth knowledge about the products and packages offered ● Maintaining database in the CRM software

● Analyzed performance data to identify areas of improvement and implemented corrective actions to improve service delivery ● Utilized customer feedback to develop customer-centric initiatives, resulting in improved customer satisfaction ● Coordinated with vendors to ensure the availability of necessary resources, resulting in a 25% reduction in operational costs ● Developed and implemented strategies to increase employee engagement and motivation, resulting in a 90% improvement in morale ● Established and implemented procedures and policies to ensure compliance with safety regulations and to minimize risks.