• Gained experience in leveraging Amazon Web Services for SNS and SQS, and Auth0 for authentication purposes, expanding the scope and capabilities of the developed applications. • Proficiently employed Java, HTML, CSS, MariaDB, Angular, SpringBoot, and Play as the primary programming languages and frameworks for software development. • Utilized Github and Azure Dev Ops for version control, contributing to a streamlined and collaborative development workflow. • Assisted in designing and implementing a cybersecurity platform focused on managed detection and response, incorporating an alert-based management system. Played a key role in developing comprehensive web application features, spanning backend and front-end tasks.

Full-Stack Developer working primarily on financial payment testing software under an Agile methodology. Working primarily with Javascript, Java, AngularJS and MYSQL.

First-line and custommer support: · Provide first line support for customer queries · Assist in diagnosing and troubleshooting system issues · Effective management of all client communications through various mediums

Technical Sales Support · Visit potential customers throughout the UK to promote the products and services provided by X-Lab · Devise and manage system demonstrations and training sessions for new and existing customer either face-to-face or remotely Customer support · Assist with the provision of first line support for client queries and issues. · Diagnosing and troubleshooting system issues, managing these through to completion and ensuring excellent communication is maintained with the client

· Conducting research on technical solutions for submarine cable projects · Assist in drafting technical reports and cost documents · Liaising with external subcontractors · Taking part in client presentations

· Testing various types of electrical appliances to ensure their safety of operation · Working within a team with the objective of testing large amounts of appliance within a strict deadline · Dealing with multiple issues effectively and professionally whilst under pressure and working to a deadline.

· Working with a team to provide quality customer service · Setting up rooms for conference and wedding events. · Resolving customer queries.