Administers and coordinates human resources programs such as compensation and benefits, with a primary emphasis on employment and employee relations; communicates and interprets company human resources policies and procedures; organizes company related events; conducts special trainings and monitors follow through.
responsibilities include reviewing and approving budgets, implementing new company policies and maintaining internal HR systems. To be successful in this role, you should have a degree in Human Resources Management along with relevant work experience in a senior-level position.
Analyzing current and past financial data and providing strategies to cut costs and increase revenue. Leading the charge on market research plans to identify new opportunities. Working with executives to implement marketing strategies and new opportunities.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.