Michael Chhabra helped found the Tort Fund to leverage his experience in communications in the field of law. In his role as CEO, he helps clients connect with legal services and gain representation in mass tort cases.

• Achieved superior client satisfaction ratings managing over 25K personal injury clients in various mass litigations, such as mesothelioma, birth control, transvaginal mesh, metal-on-metal hip replacement, Xarelto, and more. • Drove continuous process improvements in developing operational procedures for every aspect of the firm, increased productivity at every level of the organization, designed and placed advertisements, oversaw incoming responses, screening, and vetting potential claimants, retention of clients, and ongoing customer service. • Promoted quality outcomes while balancing the high volume of clients in designing processes and procedures for ordering and reviewing medical records, establishing facts in each case, and handling trial preparation, settlement negotiation, settlement administration, and beyond. • Positioned the firm on the leading edge and showed thought leadership by leading the design and development of proprietary CRM & telephony software to manage this docket of cases, the first commercially developed software for this purpose. • Coordinated the $40MM sale of two practice areas to a nationally recognized law firm based in Houston, TX, overseeing and ensuring the seamless transition of those 14K clients' cases.

• Leveraged organizational expertise and keen market insight to launch a start-up business process outsourcing conglomerate, joining forces and sharing a strategic vision with seasoned business executives from the Healthcare, Legal, Education, and Finance industries. • Created a high-performing work culture prioritizing client satisfaction, providing mentorship and guidance to a team of 15 direct reports responsible for over 200 U.S.-based employees and over 5K call center agents worldwide. • Maximized profit and minimized costs across the entire organization, directing all operations and developing and managing a complex conglomerate structure with over 20 domestic and international entities. • Garnered $20M in revenue in under 18 months by cultivating and sustaining robust direct relationships with client law firms.