Avatar of Michael Martoyo.
Michael Martoyo
Trust Me I'm an Engineer
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Michael Martoyo

Trust Me I'm an Engineer
I am very interested in computers and engineering. I really enjoy studying computer engineering, new technology, network engineering, automation engineering, data science and internet for things. As a model of my knowledge in the field of technology in the face of the 4.0 industrial revolution. In my previous daily life, I was currently studying for a bachelor's degree at the Muhammadiyah University of Tangerang majoring in Electrical Engineering, with a concentration in Industrial Automation.
PT. Pembiayaan Digital Indonesia (Adakami)
Universitas Muhammadiyah Tangerang
Tangerang, Tangerang City, Banten, Indonesia

Professional Background

  • Current status
    Ready to interview
  • Profession
    Data Scientist
    Hardware Engineer
    System, Network Administrator
  • Fields
    FinTech / InsurTech
  • Work experience
    4-6 years (4-6 years relevant)
  • Management
  • Skills
  • Languages
    Native or Bilingual
  • Highest level of education
    High school

Job search preferences

  • Desired job type
    Interested in working remotely
  • Desired positions
    Data Analyst/Data Scientist
  • Desired work locations
    Tangerang, Tangerang City, Banten, Indonesia
    Jakarta, Indonesia
  • Freelance

Work Experience

IT Support Specialist

Apr 2021 - Aug 2023
2 yrs 5 mos
Tangerang, Tangerang City, Banten, Indonesia
- Prepare data and ensure that every company policy is running well in preparation for the annual external/internal audit of ISO 27001:2013. - Create and carry out stock opname schemes at intervals of every 3 months to ensure that every asset purchased can be used and to maintain that the asset is maintained and not misused, for example: being pawned, or lost due to user negligence. Stock opname aims to find out which asset data can still be used, problematic/damaged, or even those whose net book value has been discharged (disposal). - Implementation of stock opname using AppSheet to make it easier during stock opname. - Provide training related to awareness of information security management systems for new employees for an initial understanding of how ISO 27001:2013 can be applied in carrying out every policy issued by the company. And provide training to existing employees to ensure that every employee follows company policies according to ISO 27001:2013. This training also includes data/documents required for auditing ISO 27001:2013. - Implementation of a ticket portal (Freshdesk) to serve every case/complaint at the head office and at the branch office. - Remote support implementation using Anydesk makes it easier to provide support when working from home or working from the office. - Implementation of Active Directory Domain Services to facilitate the implementation of company policies to comply with Information Security Management System standards (ISO 27001:2013) such as: disabling USB storage; the laptop screen should lock after 5 minutes when idle; disable Saved Passwords and autofill in Firefox, Chrome, Ms. Edges; Administrator management for application installation; Password Expiration Policy. - Enables domain accounts for new employees and disables domain accounts for resigned employees on Domain Controllers. - Installing and registering a VPN account to open the collection backend application. Usually we use Sophos, Cisco AnyConnect and OpenVPN. When using Sophos, it is already integrated with the Domain Controller. - Perform maintenance and adjust existing settings on network devices. Usually adjust restart the network of network devices if the internet connection feels slow by some users, Changing VLANs and Routing between devices to match the needs & provisions of company policies. - Coordinate with all parties so that each case / complaint can be resolved quickly and precisely according to standard operating procedures. - Help create standard operating procedures for the implementation of stock opname and asset management.
Logo of the organization.

IT Support Internship

Mar 2021 - Apr 2021
2 mos
As IT Support (Internship) who serves every user complaint at branch representatives to update Data using SQL Syntax. Job Desribce: - Only updating data via Microsoft SQL Server.
Logo of the organization.

IT Helpdesk & Support

Nov 2018 - Feb 2021
2 yrs 4 mos
- Escalating disturbance reports from end users, both at head office and branch offices. - Solution Database. Record every case at the head office and branch offices. - Record and record IT assets at the head office and branches. - Maintaining LAN & IP Phone Network Cables at the head office. - Create a new IT Asset purchase Request for End User - Maintain, Repair & Troubleshoot Remote Desktop Servers, SAP, GraphOn and Antivirus. - Coordinating with vendors to claim warranty for any damaged IT assets and still have a warranty. - Coordinate with every department in the company so that the case can be completed quickly. - Network Installation and other computer devices to End Users at head offices and branches. - Troubleshooting Network and End User Computer Devices at head offices and branches. - Create a monthly IT Case & Inventory report. - Creating a Technical Bulletin as a medium of insight to End Users. - Manage every email at the branch office. - Attend webinars on IT and Technology.

Field Technician

Apr 2018 - Nov 2018
8 mos
Job Desribce : - Installation Multi-Function Printer for Scan Network & Driver Printer to customers who rent the MFP. - Conduct technician training in the installation process for new and existing customers. to train users in using MFP devices such as Network Scan, Secure Print, etc. - Perform maintenance on every new and existing Multifunction Printer device, both at the customer and in the workshop. - Recording and communicating any problems/errors for Multifunction Printers in detail when visiting new and existing customers. - Record the spare parts that have been or will be replaced on the multifunction printer from those still in the workshop or those already at the customer.

Field Technician

Nov 2017 - Apr 2018
6 mos
Champion. Job Desribce : - Cabling & Setting CCTV & Networking. - Setting IP Forwarding for Online CCTV. - Repair & Maintain PC & Notebook.


Engineer’s Degree
Electrical Engineering
2019 - 2021
2014 - 2017

Licenses & Certifications

Course-Net Indonesia
Credential ID: 27280
Issued Feb 2023
No Expiration Date
Issued Aug 2020
No Expiration Date
Issued Aug 2020
No Expiration Date
Issued Aug 2020
No Expiration Date
Credential ID: 2007NA9516
Expires Jul 2023
Digital Talent Scholarship
Credential ID: 0447156111-97/OA.DTS/BLSDM.KOMINFO/2020
Issued Jul 2019
No Expiration Date