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Michael Peng
Head of Product
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Michael Peng

Head of Product
I have over 10 years of experience leading teams to build great products across all industries, from restaurants to fin tech to telco to renewable energy, specializing in user acquisition, engagement, and retention. I’m data driven and have led teams of product managers and designers to reach and exceed OKRs, by applying Lean methodologies combined with a full spectrum of analytic tools.
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KiWi New Energy
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Vancouver Island University
Taipei, 台灣

Professional Background

  • Current status
    Employed
  • Profession
    Project / Product Management
  • Fields
    Computer Networking
  • Work experience
    10-15 years (10-15 years relevant)
  • Management
    I've had experience in managing 5-10 people
  • Skills
    Product Management
    Research
    Business Development
    Strategic Planning
    Cross Functional Communications
  • Languages
    English
    Native or Bilingual
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Development Director or Head of Product
  • Desired work locations
    Taipei, Taiwan
    Singapore
    Malaysia
    Thailand
    Indonesia
    Vietnam
  • Freelance
    Non-freelancer

Work Experience

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Product Director

Oct 2020 - Present
• Lead a team of 3 engineers and designers • Create the first ever 2C/2B focused new energy product in Taiwan • Own the entire user journey for both customers and admins • Leverage AI for energy supply / usage modeling • Discuss strategic partnerships and contract negotiations • Design the company wide product roadmap • Define and monitor company relevant KPIs and control of the measures to achieve the objectives set • Worked directly with marketing and BD to create the GTM strategy- Conducted FGDs and call back programs to gain persona focused understanding into the market • Create hiring plans & functional restructuring
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Country Product Manager

Jun 2019 - Mar 2020
10 mos
• Lead a team of 2 product managers based in TW and SG • Launched a brand new Telco (MVNO) in Taiwan where against CHT, FET, and TWM • Owned the entire country roadmap from Growth to Customer Experience to Regulation. • Led the delivery of multiple growth drivers, achieving 20%+ MoM growth rate against stiff competition. • Worked directly with local Marketing and BD heads to develop new campaigns and promotions. • Conducted FGDs and call back programs to gain persona focused understanding into the market. • Applied data driven approach to validate persona specific hypothesis. • Took a "hands on" approach to customer satisfaction by working directly with CS / Ops teams to deliver industry beating NPS / CSAT / TAT scores.
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Director of Product

Aug 2016 - Jun 2019
2 yrs 11 mos
• Lead a team of 7 product managers and designers. • Launched 5 successful products which were later acquired. • Create product roadmaps according to company strategic objectives. • Manage the overall KPI of the entire product portfolio with 5M MAU and 10MM+ turnover. • Taking Lead on strategy, roadmap, design and planning go-to-market strategy. • Apply data-driven product management by way of A/B experimentation, user research, data analysis, competitive & market analysis. • Co-work with the marketing team on SEO, SEM, ASO, and PR for all products. • Architecting cohesive reporting, and trouble-shooting internal processes, to drive product success and trajectory after launch.
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Partner

Apr 2013 - Aug 2016
3 yrs 5 mos
Work with enterprise clients from all over the Asia Pacific region to design and deliver high quality mobile applications for iOS and Android.
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Co-founder

Oct 2010 - Apr 2013
2 yrs 7 mos
Bootstrapped the 2012 MISTIC Innovation award winning startup to #11 on the Canadian App Store. With over 300 collaborating restaurants and over 25,000 users per month at its peak.

Education

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Bachelor of Science (BS)
Computer Science
2005 - 2009