• Organization and management of employee files. • Coordinated with the Social Insurance Agency to employee benefits administration, ensuring timely and accurate processing. • Monitor and process goods for sending via DHL/FEDEX. • Send shipment information to relevant parties and track the shipment process (arrival date, departure date, quantity,). • Regularly update information for customers and agents about the status of ongoing shipments. • Send quotes and answer questions from customers and agents. • Resolve issues regarding bills of lading, goods and complaints from customers and agents. • Make reservations at airways for shipments.

• Conducted meticulous client screening to identify potential leads for financial planning services. • Proactively reached out to clients, providing essential information and extending invitations to key financial conferences. • Orchestrated and executed client-focused events to facilitate product delivery and enhance engagement. • Offered expert advice and guidance, assisting clients through the procedural aspects of participation. • Finalized client relationships through the careful execution of contracts and provided ongoing customer care.