- Helping business to achieve monthly goal through learning and engagement activities - Promote Foot Locker culture through onboarding and campaigns - Elevate customer experience through product knowledge, soft skills, and selling behavior learning, measured by NPS score. - Promote continuous learning by managing and monitoring LMS - Oversee, support, and guide learning implementation in Vietnam and Thailand - Manage career development program for Foot Locker future leaders.

- Manage a team of collection trainers. - Monitor and evaluate training implementation. - Develop train the trainer program to improve trainer capability. Reason for leaving: company restructuring

ACHIEVEMENT: - Increase average weekly sports bra sell out by 11% thru Bra Fitting Specialist Program - Increase FTW SOB by 1.4 p.p. thru running activation - Selected as 1 out of 10 mentors for adidas training certification program RESPONSIBILITIES - Work with franchise partners stakeholders to implement training program and build service culture based on adidas Global Standards. - Conduct Training Need Analysis, design, develop, and deliver development program to improve store team performance. - Collaborate with other departments to Evaluate business result of training program. - Improve store leadership capability in sales floor leadership skills and business acumen. - Coach store leadership to improve store KPIs. - Implement E-Learning platform for product knowledge. - Monitor training program conducted by in-store trainers. - Develop creative learning event virtually using experiential learning and board game. - Develop Train The Trainer program for in-store trainers

ACHIEVEMENT: - Established Barista Training Center for Point Coffee across Indonesia. - Training project manager for barista fulfilment. RESPONSIBILITES: - Work with SME to design and develop onboarding training for barista. - Manage and monitor all barista training centers. - Develop and deliver Train The Trainer program for Barista Trainers. - Evaluate training result to ensure barista capability met with standards.

- Improve capabilities of convenience store employee. - Deliver onboarding training for store employee on job responsibilities, technical skills, and customer service. - Design, develop, deliver, & evaluate English training program. - Support other training team in Training Need Analysis project.