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Mohamed Tarek
Accountant
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Mohamed Tarek

Accountant
Hardworking In my job and focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Teleperformance
Cairo University
Giza, Egypt

Professional Background

  • Current status
  • Profession
    Accountant
  • Fields
    Accounting
  • Work experience
    1-2 years (Less than 1 year relevant)
  • Management
    None
  • Skills
    Customer Service Skills
    Time Management
    Call escalation
    the ability to work under pressure and multi-task
    Problem Resolution
    Service upselling
  • Languages
    English
    Intermediate
    Arabic
    Native or Bilingual
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Accountant
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

Customer Service Representative

Mar 2021 - Aug 2021
6 mos
Managed inbound and outbound calls to respond to inquiries and resolve concerns. Communicated with clients over various platforms such as phone, email, web portal, and chat. Responded to questions and followed up on customer interactions. Recommended products and services to members and educated customers about relevant offerings. Validated data and resolve problems related to system-generated information.

Customer Service Representative

Jan 2021 - Feb 2021
2 mos
Responded to questions and followed up on customer interactions. Assisted associates with problem resolutions.

Customer Service Representative

Jun 2019 - Oct 2019
5 mos
Opened and closed accounts and processed applications. Returned customer calls, responding to inquiries and complaints effectively. Answered incoming calls and assisted customers with questions.

Organizer

Dec 2017 - May 2019
1 yr 6 mos
Listened to requests from guests and coordinated required services and solutions with appropriate staff. Kept staff aware of requirements and coordinated event activities, spotting and correcting problems at all stages.

Sales

Aug 2017 - Oct 2017
3 mos
Welcomed guests and offered quick assistance to handle diverse needs. Provided accurate information to help customers quickly navigate the store and acquire items for purchase.

volunteer

Sep 2009 - Jan 2011
1 yr 5 mos
Documented volunteer time and patient visit activity accurately, promptly, and objectively. Help poor people in the country and painting schools, mosques.

Education

Bachelor’s Degree
Bachelor in commerce, Accounting Department
2016 - 2019