Achievements/Tasks Oversaw and supervised staff during busy work hours. Controlled and de-escalated difficult situations. Organized and submitted daily sales report.

Achievements/Tasks Achieved and surpassed monthly sales goals as well as coached younger staff. Established a personalized approach to our customer's experience that increased memberships and decreased cancellations. Enhanced and refined customer base with open house events causing increased customer interest.

Achievements/Tasks Centralized help desk for student needs. Resolved technical issues. Improved and organized job space.