- Developed and produced comprehensive product catalogs, including detailed product descriptions, and high-quality images, to effectively showcase the company's product offerings and drive sales - Provided accurate and timely translation services from English to Chinese for a variety of documents - Oversaw the management of the company website's backend, including content updates to ensure optimal user experience, and alignment with business objectives. - Collaborated with the supervisor to facilitate order fulfillment and delivery to customers, including order processing, packaging, and shipping, to ensure timely and accurate delivery of products and customer satisfaction - Assisted the supervisor in resolving technical issues and providing support to customers, utilizing strong technical knowledge and effective communication skills to troubleshoot problems and ensure customer satisfaction

- Supervised the 2019 Overseas Chinese Student Graduation Photoshoot - Handled the Facebook page of Overseas Chinese Student Association - Updated the students about the upcoming events or important dates - Obtained in-depth proficiency in handling a Facebook fan page

- Collaborated with the supervisor to manage invoice processing and ensure accurate and timely billing, utilizing strong attention to detail and organizational skills to maintain financial records and facilitate efficient payment processing - Demonstrated advanced proficiency in utilizing MS Office applications to facilitate efficient and effective business operations, including expert-level skills in Word, Excel, PowerPoint, and Outlook