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Ernest Francis
IT Systems Administrator
. Results-driven achiever
. Exemplary planning and organizational skills
. High degree of detail orientation
. Tactful, mature and flexible; self-starter
. Highly inquisitive, prefer investigative projects
. Excellent critical thinking and decision making abilities
. Excellent trouble-shooting and problem-solving skills
. Fast Learner
Professional Background
- Current status
- ProfessionDevOps / System Admin・System, Network Administrator・Node.js Developer
- FieldsInformation Services・SaaS / Cloud Services・Internet
- Work experience10-15 years (10-15 years relevant)
- ManagementI've had experience in managing 1-5 people
- Skills
- LanguagesEnglish・Native or Bilingual
- Highest level of education
Job search preferences
- Desired job typeFull-time・Interested in working remotely
- Desired positionsConsultant
- Desired work locations
- FreelancePart-time freelancer
Work Experience
Consultant
. AWS Cloud Administrator
. Maintained git source control via private repository
. Organized source code with yarn workspaces
. Reorganized use cases to PaaS serverless backend
. Authored the CI/CD workflow for staging and production deployments
. Refactored from vanilla JavaScript/HTML to a full-stack React app with Typescript
. Maintain Kaban board, Authored issues, feature requests into product backlog items
IT Systems Administrator
. Oversee/Maintain Internal IT Infrastructure
. Facilitate server/workstation upgrades
. Assists Sales/Customer Service with domain/website-related inquiries
. Codes with ASP.NET core/WPF to develop intranet Applications
. Maintain Company's PCI Compliance program
IT/Networking Internship
. Coded with HTML and ASP to design the 2015 water quality report
. Observed Networking Infrastructure
. Implemented synchronization between Avaya Phone switch and Veramark ECAS
Computer Service Technician/Associate
. Responsible for computer repair; programmed scripts for uniform processes
. Created computer repair procedures
. Trained staff on IT processes and procedures
Technical Consultant
. Handled trouble-shooting, diagnosis and repair of computer problems
IT/Networking Internship
. Performing entry-level programming with visual basic
. Responsible for computer repair and imaging, processing computer for quick deployment
Technical Assistant
. Served as helpdesk support; built images for Windows XP/7 computers
Technical Assistance Volunteer
. Repaired computers for SILO; assisted seniors with basic computer skills
Education
Non-Degree Program (e.g. Coursera certificate)
・
B.S. Degree in Computer Programming/Information SystemsNon-Degree Program (e.g. Coursera certificate)
・
A.S. Degree in Information Technology/Network DesignNon-Degree Program (e.g. Coursera certificate)
・
Certificate in Computer Service Technology and CISCOLicenses & Certifications
Net+
Comptia
A+
Comptia