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Muhammad Chandra Ardy
Operational Manager
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Muhammad Chandra Ardy

Operational Manager
Experienced Marketing Operational, Business Development and Relations, Event, Reporter, Announcer and Public Speaking with a demonstrated history of working in the broadcast media industry, startup industry, blockchain industry and media online industry. Skilled in Radio Host, Photojournalism, Event Photography, Commercial Photography, and Social Media. Strong relationship partnership, event, creative, professional with a Bachelor Of Economy focused in Business/Managerial Economics from Universitas Tarumanagara (Untar).
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PT Famindo Kunci Sukses (KunciCoin)
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Universitas Tarumanagara
Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia

Professional Background

  • Current status
    Employed
  • Profession
    Business Development
    Operations Manager
    Communications
  • Fields
    Blockchain
    Games
    Media
  • Work experience
    6-10 years (6-10 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Creativity
    Teamwork & Leadership
    Microsoft Office
    Communication Skills
    Public Speaking
    Marketing
    Business Development
    Digital Marketing
    Agile
    Adaptability
    Time Management
    Abilty Multitask
    Event Planning and Coordination
    Negotiation
    Event Organizer
    Blockchain
  • Languages
    Indonesian
    Native or Bilingual
    English
    Fluent
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Customer Success / Marketing Specialist / Account Executive / Operation / Community
  • Desired work locations
    Jakarta, Indonesia
  • Freelance
    Non-freelancer

Work Experience

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Operational Manager

Oct 2021 - Aug 2023
1 yr 11 mos
Jakarta, Indonesia
● Set up and create role accounts in the back office system (Intenal KunciCoin) ● Receiving, recording and informing reports about problems that are received by the user/community related to KunciCoin ● Coordinate with the product team or developers regarding problems with reports from users/communities related to KunciCoin ● Set up the system related to the ticketing system (sales) for events held by KunciCoin ● Support offline or online event activities from KunciCoin starting from planning to implementation and evaluation ● Distribute rewards claim (KunciCoin) to users who have purchased event tickets ● Make daily or weekly reports (periodic) for the KYC process and Customer Support/Services ● Become a lead for the KYC admin and Customer Support (CS) team ● Create and plan for CRM (WhatsApp Blast) Campaign Promotion ● Operational for brand ‘KunciGoods’ in e-commerce site. ● Streamline daily operations, resulting in an improvement in efficiency of 25% and duration of tasks completed by 65%. ● Established and lead team of 5 in daily operations, ensuring completion of tasks in allocated time.
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Partnership Executive

Oct 2019 - Sep 2021
2 yrs 0 mos
Jakarta, Indonesia
● Involved in everything from identifying and developing new business opportunities. This includes liaising with the editorial and product teams across all platforms to assist the Managements in the creation of breakthrough propositions. ● Also be responsible for helping to plan & manage complex projects. This includes liaising with any new key stakeholders and monitoring the performance of projects. ● Project Collaboration with Mahaka Radio Integra (MARI), Gojek, Bukalapak, MRT Jakarta, Benih Baik,etc. ● Increased number of new user registration by 5% and generated 16% increase in targeted monthly revenue. Indonesia Gaming Platform! • No download required because it’s web-based! • Go to Maingame.com & get your prizes! #MainYuk #PlatformnyaGameNasional Collaboration Client: Gojek, Bukalapak, MRT Jakarta, Tokocyrpto, Top Karir, Young On Top (YOT), etc
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Business Development

Nov 2018 - Aug 2019
10 mos
Jakarta, Indonesia
● Conducting pitching to various businessfields, ● Offer, socialize and make MVP features and digital products to brands, ● Maintaining good relationships with clients to maintain targets, ● Make monthly work reports, ● Provide training for new employees, ● Fill in Voice Over for company profile needs, ● Canvassing to various events such as job fairs, start-up workshops etc. ● Developed business strategies, identifying potential opportunities and key partners for growth by conducting market research in the industry. ● Delivered presentations to audiences of. Negotiated deals with strategic companies resulting in increased revenue by 25%. Collaboration Client: Jakarta Aquarium, Mega Capital, Best Western STC, Taman Legenda (TMII), Levi’s Outlet Store, Snap Fitness, Tani Joy, etc
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Announcer

Nov 2014 - Aug 2017
2 yrs 10 mos
Tangerang, Tangerang City, Banten, Indonesia
● Presenting "Portal Indonesia" broadcast program at 20.00-00.00WIB ● Portal Indonesia program that plays the best Indonesian songs ● Interviewing musicians including: Slank, Delon, Yusuf Ubay ● Creating a digital content strategy ● Guiding the apprentice ● Create listener traffic reports ● Increase 25% listener monthly in program 'Portal Indonesia'
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Marketing

Dec 2014 - Feb 2016
1 yr 3 mos
Jakarta, Indonesia
● Preparing the broadcast program theme and content for each host, ● Planning, implementing and evaluating the performance of the hosts and running programs, ● Concurrently being a creative & host ● Collaborating with artist agencies / management, ● Collaborating with several payment gateways, such as Unipin and Indomog, ● Creating operational policies and regulations for the hosts, - Establishing cooperation with other media, ● Select and provide training to the hosts. ● Make a report Collaboration Client: Indomog, Unipin, XL, Telkomsel, etc

Education

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Bachelor’s Degree
Economy (Management Business)
2009 - 2014
2.9/4 GPA
Activities and societies
Announcer and Reporter at 1098Khz Radio Tarumanagara University