CakeResume
CakeResume Logo
Log In
Sign Up
Build your Network
My Network
Access your personal network connections and manage your contacts.
CakeResume Meet
Expand your professional network by meeting and connecting with other users.
Community
Engage with other users through discussions, forums, and networking events.
Log In
Sign Up
Avatar of Muhammad Reza.
Muhammad Reza
Customer Service
ProfileResume
Posts
0Connections
Print
Avatar of the user.

Muhammad Reza

Customer Service
Saya Muhammad Reza, lulusan Ilmu Komunikasi Universitas Syiah Kuala tahun 2018. Memiliki pengalaman sebagai Customer Service di PT. Bank Rakyat Indonesia (Persero) Tbk di Kantor Cabang BRI Sigli selama setahun dengan level Grade 7.00 dengan achievement 80% menyelesaikan Data Maintenance menggunakan aplikasi perbankan. Saya mampu mengoperasikan Microsoft Office dan memiliki minat berkarir di bidang administrasi.
PT. Bank Rakyat Indonesia (Persero) Tbk (Kota Sigli, Kab.Pidie)
Universitas Syiah Kuala
Banda Aceh, Kota Banda Aceh, Aceh, Indonesia

Professional Background

  • Current status
  • Profession
    Customer Service / Support
  • Fields
    Public Administration
    ・
    Banking
    ・
    Graphic Design
  • Work experience
    1-2 years (1-2 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Office Administration
    Video Editing
    Photo Editing
    Customer Service
    Teamwork Skills
  • Languages
    English
    ・
    Beginner
    Indonesian
    ・
    Fluent
  • Highest level of education

Job search preferences

  • Desired job type
    Full-time
    ・
    Remote Only
  • Desired positions
  • Desired work locations
  • Freelance
    Part-time freelancer

Work Experience

Customer Service

PT. Bank Rakyat Indonesia (Persero) Tbk (Kota Sigli, Kab.Pidie)
Nov 2018 - Nov 2019
・
1 yr 1 mo
Memberikan informasi kepada nasabah/calon nasabah mengenai produk dan melayani pembukaan rekening BRI. Menangani administrasi biaya kantor unit bank BRI Mengelola backup CCTV kantor unit Bank BRI. Menangani pencairan kredit BRI beserta asuransinya Menangani Komplain Nasabah terkait Produk Bank BRI.

Bisnis Pulsa

Cahaya Rizki Cell (Kota Sigli, Kab.Pidie)
Mar 2018 - May 2018
・
3 mos
Melayani Konsumen terkait pembelian pulsa elektrik, kartu SIM Operator, token listrik. Melakukan Pembukuan transaksi keuangan. Menangani Komplain Konsumen terkait penggunaan kartu operator seluler.

Education

Universitas Syiah Kuala

S1 Ilmu Komunikasi
2012 - 2018

SMAN 1 Sigli

2009 - 2012