Intermediate-level IT Support and Network Engineer with 5 years Experience. Fast Knowledge of Client and Server Applications, as well as installation and confguration of desktops and servers also with networking devices. Resourceful, always fnding a quicker and more efcient way of overcoming obstacles. Highly profcient with customer'service by being informative in a way that will best fit as customer's personal level of expertise / understanding in the subject. Provided excepcional technical support to clients. Identifed and investigated network issues, maintained and upgraded hardware and software.