. Manages client portfolio valued at $1 million+ . Developed outbound email campaign that increased read and reply rates by 20% to drive incremental revenue growth . Assists in training new Advisors by identifying learning styles and catering skills practices to ensure efficacy and speed to readiness

. Accelerated portfolio's revenue by 5.2% in 2019; reduced delinquency and bad debt by 6% . Identifies and celebrates operational successes while creating strategies to capitalize on opportunities within the district . Manages operational budgets, including payroll, repair and maintenance . Recruits, motivates and retains a team of high-performing and driven real estate property managers . Delivered Region-low turnover in both 2018 and 2019 . Provided recruiting playbook to Regional partners to aid in reducing turnover on larger scale . Considered the regional subject matter expert in charge of training new District Managers; 12-week program focused on operational excellence, coaching model adoption, and recruiting proficiency

This role required a skilled individual that excels in patience, care, and creativity. The following are just some of the roles I managed and developed : Financial Analyst Personal Chef Director of Early Childhood Development Personal Assistant Chauffeur Medical Records Database Administrator I.T. Consultant Health and Wellness Administrator Needless to say I gained an incredible amount of experience in being a stay - at-home parent. The perspective I now have will help my professional career in ways that I could have never imagined.

Managed four different retail location during six-year tenure with the company. Experience included a brand new store opening, taking over a high-performing store location, and helping two retail stores improve and become highly effective contributors to the district's success. Was responsible for recruiting, hiring, training, and performance management for an average of 7-10Retail Sales Associates at any given time. Also managed one to two Assistant Store Managers at each retail location, along with one Operations Associate Participated and graduated from Leadership Development Program in 2013. This accelerated training program is aimed at preparing single-unit managers to take over multi-unit assignments. Program involved professional skills such as Myers Briggs, StrengthsFinder, and Franklin Covey Managed district of four stores during the training program. I assumed all District Manager responsibilities such as performance management for the store managers, property relocation/addition studies, and all Human Resources-related events. Led recruiting efforts for entire district during explosive growth period for the company. Used business trends to project growth for eight stores, projected headcount needs, partnered with Recruiter to open needed requisitions, and organized hiring events to supply candidates into the pipeline. Was able to partner in the hiring of 12 new associates over next 60 days.

Responsibilities include but are not limited to driving productivity to ensure each Wireless Consultants meets/exceeds all sales objectives. Opening and closing of store; scheduling of staff; and performing back office duties including exception reporting, inventory and repair and other administrative tasks. Effectively coaching, training and recruiting of staff through the performance management process. Effectively handling escalated customer service issues. Managing financial control through inventory and adjustment procedures. Performing floor observations of the sales and service processes.