Worked on development of communication tools projects using technologies like Node.js, Typescript, SQL, JavaScript, React, AWS, Terraform, Docker etc.
- Phone calls and text messages: Used Twilio to provide programmable communication functions using it's web API.
- Appointment scheduling system: For customer care agents to book an appointment with agents at specific time and date.
- Email delivery system: Sending out emails to customers on specific events based on customer journey.