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I have always been someone who is really passionate about serving people and
putting a big smile onto their faces! The satisfaction that overwhelmed me after
being able to help someone in need simply brings so much meaning into my life!
And to be able to put my skills & knowledge into use while continuing to be able
to pursue my dreams under your esteemed company is nothing short of a dream come true! I promise that I will always put 120% of my utmost efforts to go above and beyond to meet your company's
needs for this respectable position!

Taj International College

Customer Experience Specialist - English

Nur Atiqah Ab. Wahab

Electronic/Blender Factory

Clerk 

•	Liaise & communicate with customers face to face, by phone, email & live chat ( via WhatsApp ).

•	Contacting prospects & customers to gather their information, which will subsequently manually be sorted into our company database.

•	Actively go above and beyond to solve any potential problems that our customers might face.

•	Work together with the Customer Support Department to solve any problems or obstacles that our customers are currently facing.
•	Filling and sorting out documents and databases into our system.




•	Communicating with customers and identifying their needs & wants through face-to-face confrontation, by phone, email & live chat ( via WhatsApp & Telegram ).

•	Liaising with a high volume of customers daily through email & live chat ( via WhatsApp & Telegram ).

•	Standing in the front line and greeting our walk-in customers with a big smile on our faces, and subsequently attending to their needs & inquiries if they stumbled upon any difficulties that require our assistance.

•	Responsible & was the person in charge to lead the team to meet our team's weekly sales quota.

•	Responsible for doing a daily report on behalf of the team and submitting it to the Branch Manager. Following up with a brainstorming session with the team on further improvement strategy.

•	Capable of performing basic administrative duties and office-related work. Very eager to learn more if needed!


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