Operation Supervisor - Leading a team consisting of Sales, After Sales, and inventory control - Ensure stable sales and generate new ideas in marketing to increase sales - Maintain service quality according to SOP standards - Organize team work schedules and establish good relationships with vendors Operation Specialist & After Sales - Memastikan pertanyaan konsumen terjawab dari marketplace (Bukalapak, Shopee, Tokopedia, Akulaku, Instagram dan Whatsapp) - Menjawab pertanyaan, menerima saran dan pendapat, memberikan jawaban atas keluhan konsumen, sehingga memberikan pelayanan terbaik untuk konsumen. - Menarik konsumen untuk melakukan transaksi supaya meningkatkan penjualan. - Memastikan komplain dari konsumen teratasi sampai selesai.

- Carrying out seller incubation - Choose products from stores that have the potential to go on Flash Sale - Acquiring new sellers Online to Online or Offline to Online - Helping new sellers who are having problems with their shop

- Entering data manually to the system - Downloading bank statements - Matching sales data with bank statements - Carrying out Petty Cash stock taking - Doing bookkeeping

- Data analysis of sellers who submit complaints - Analyze shops that are indicated as fraud or scrap - Receive ongoing promotional issues and information

- Analyze seller data according to the list of available seller data - Analyze seller data that indicates fraud - Analyze stores that are less active and not updated - Make Online to Online or Offline to Online acquisitions