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Olga Mikhalkovich Sousa
Shop assistant, tour guide @ Royal Delft 1653
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Olga Mikhalkovich Sousa

Shop assistant, tour guide @ Royal Delft 1653
Hello! I'm Olga, I'm 36 years old. I've been working responsibly and happily in the field of tourism for 11 years, making friends and success stories around the world introducing Portugal. Developing the organization of events, logistics, excursions and tourism individually and in groups of different cultures and sizes of up to 60 people, organizing and events (Business, Holidays and Birthdays), aligning perspectives and turning dreams into reality, training professionals developing Fun Trips presenting the historical, romantic and logistical view of Hotels, Restaurants, Museums, Churches, Palaces, Jewelry Shops, Factories and Wineries, addressing the themes of architecture, historical, cultural and religious facts, local fauna and flora, gastronomy, crafts, wine oenology. I would like to continue my career in a new challenge with a perspective of personal and professional growth, where I can exchange knowledge and inspire clients and co-workers.
Royal Delft 1653
INP Instituto Superior de Novas Profissões

Professional Background

  • Current status
    Employed
  • Profession
    Customer Service Representative
    Travel Agent
    Receptionist
  • Fields
    Hotel
    Leisure
    Tourism
  • Work experience
    10-15 years
  • Management
    I've had experience in managing 15+ people
  • Skills
    Word
    PowerPoint
    Excel
  • Languages
    English
    Fluent
    Russian
    Native or Bilingual
    Portuguese
    Fluent
    Belarusian
    Native or Bilingual
    Italian
    Beginner
    Spanish
    Beginner
  • Highest level of education
    Master

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
  • Desired work locations
    Delft, Netherlands
    Amsterdam, Netherlands
  • Freelance
    Part-time freelancer

Work Experience

Shop assistant, tour guide

Royal Delft 1653
Full-time
Mar 2023 - Present
Delft, Netherlands
Museum Assistant: As a Museum Assistant at Royal Delft 1653, I interacted with visitors to ensure that they had an enjoyable and educational experience. I provided information about the history and significance of Royal Delft pottery, answered questions, and offered guidance to visitors throughout their visit. My passion for history, art, and culture helped visitors appreciate the beauty and significance of Royal Delft's collection. Tour Guide: As a Tour Guide at Royal Delft 1653, I led visitors through the museum and provided informative and engaging commentary on the various exhibits and collections. I used my expertise to showcase the craftsmanship, design, and cultural significance of Royal Delft pottery. My ability to engage and captivate visitors through storytelling and enthusiasm helped create an unforgettable experience for our guests. Also working at the show room as a shop assistant helping to the client to make their choice and to buy one of the masterpiece of Royal blue wear.
Logo of the organization.

Real estate agent

Real Estate
Freelance
Mar 2021 - Jan 2023
1 yr 11 mos
Lisbon, Portugal
This period i dedicate myself of helping to my customers to find and to rent the properties in Portugal Finding the properties Contacting the owners Acompain the client during the visit Creating the contracts My personal goal and achievment that all my clients who had worked with could find the property and asign the contract in the shortest period.

Tour guied

Jun 2015 - Jan 2023
7 yrs 8 mos
Lisbon, Portugal
I was providing a VIP Personal Tours and excurtions (culture, history, gastronomy and crafts) , Group Tours and Excurtions (5-60 persons) all over the Portugal. Organising and creating tours for the professional tour agents from other countries for represent Portugal in a best ways. Organised events like birthdays, corporatitive events, fun trips.

Real Estate Agent

Mar 2021 - Oct 2021
8 mos
Lisbon, Portugal
In this project i had many comunications with the construct developers, owners of the properties and the custormers. Preparing the contracts Acompaning my custormers during the visit of the properties Looking for the custormers the best solution of the properties Working with the program Golden Visa for Portugal I have made 6 succesfull cases of sells the properties Made more than 40 contracts between the real estate, developers and the owners

Tour leader

Lusitana Sol lda
Full-time
Sep 2011 - May 2014
2 yrs 9 mos
Lisbon, Portugal
I was making reservations of the tours, creating tour programs, selling the excurtions and tours, acompaning the groups for the events, providing guide tours and excurtions all over the Portugal. Working with individual tourist and big groups.

Teacher of History, Classroom teacher

Aug 2009 - Aug 2011
2 yrs 1 mo
My main goal was to introduce my students with a history. Also i was resposable for one group of 30 students. The atmosphere at my lessons was very friendly, at the same time i could to concentrate the attention of the students.

Education

Other
Postgraduate Degree, Tour Guiding, tourist promotion
2014 - 2015
Description
During the study i have profund my knowlege in history, art, museums, gastronomy, crafts, traditions of Portugal I have visited many museums, preparing tours and new touristic routes in English, Portugues, Russian languges.
Master’s Degree
Culture Staudies, Antropology
2004 - 2009
Activities and societies
Psychology, museums, art, music. Volunteering: Belarussian international Frendship House in Minsk. I have helped to prepair cultural evenings for the foreigh ambasies. My main goal was to look for an intersting people of art for them participating in these cultural evenings.
Description
I was studing the world of international Art, Literature, and Culture ( Greek, Roman, Egiptian, European arts of the middle times, Renaissance until the mordern times) Making the progect in Antropology studing. Making many practice in cultural centers and museums etc. 10.2006 - 11.2006 National Museum of Art, Minsk , archivist assistant. I was responsible for some archive documents, preparing it for the exhibition. 03.2005-04.2005 Museum at the institute of folclore and ethnography, the guide. I have got an expirience of making tour and the exposition of Belarussian arts from XIVth-XVIIth centuries. This time i had noticed, that I could hold the attention of people during my tours in easy and interesting way. Tranings 02.2009 - 03.2009 Information Resoures Centre, U.S. Amabasy, Minsk, Belarus, trainee 01.2009-02.2009 Belarussian State University, english teacher 02.2008-03.2008 Secondary School of Art, Minsk, Belarus