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OUSSAMA HELAL
SALES , RERAIL AND CUSTOMER SERVICE
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OUSSAMA HELAL

SALES , RERAIL AND CUSTOMER SERVICE
Seeking a sales and a retail job that offers a vibrant workplace where I can use my solid sales and marketing experience and proven customer relationship strengths to achieve challenging sales goals as I am an Energetic self-starter inspired by a passion for sales who is able to quickly and consistently bring in new customer accounts.
BEYOU CLINICS
UNIVERSITY OF ALI LOUNICI BLIDA
Dubai - United Arab Emirates

Professional Background

  • Current status
  • Profession
  • Fields
  • Work experience
  • Management
  • Skills
    Sales & Customer Service
    Communication Skills
    Problem Solving
    responsible
    Listening
    Communications
    Independent
    Strong Communication
    Fast Learner
    Diagnostic
    Focused
  • Languages
    English
    Professional
    French
    Professional
    Spanish
    Fluent
    Arabic
    Native or Bilingual
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
  • Desired positions
  • Desired work locations
  • Freelance

Work Experience

TELESALES AND CALL CENTER REPRESENTATIVE

Nov 2019 - Jan 2022
2 yrs 3 mos
Assess patients's needs; provide assistance by answering queries and product information. Ensure high levels of patient satisfaction through excellent telesales service. Build productive trust relationships with customers Work towards achieving sales goals. Drive sales by going the extra mile. Actively seek out customers in patients data Remain up to date on new medical products and features. Enter and maintain customer information in the database. Generate daily sales and other reports. Process point of sale (POS) purchases. Handle product returns, patinets complaints and other concerns. Work with colleagues to achieve the clinic objectives. Comply with inventory control procedures Work towards enhancing processes and systems

BEAUTY & RETAIL EXCUTIVE

Dec 2017 - Aug 2019
1 yr 9 mos
Spending time with customer, and giving them individual assistance. Understanding and recommending products which will suit the customer's lifestyle, skin type, face shape. Keeping up to date with new ranges of products, fragrances & cosmetics and promotions. taking customer records to create personalized service. provide customers with product and service information enter new customer information into system

RETAIL SALES ASSOCIATE

Nov 2015 - Nov 2017
2 yrs 1 mo
Prepared weekly confidential sales reports for presentation to management. Providing exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs. Selling products by establishing contact and developing relationships with prospects. Monitoring stock levels and sales and taking care about store hygiene. Processing payments by totaling purchases cash, and credit cards

Education

Bachelor’s Degree
BACHELOR DEGREE IN ENGLISH LANGUAGE AND LITERATURE
2010 - 2014
High School Diploma
BACCALAUREATE OF LANGUAGES AND LITERATURE
2007 - 2010