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MBA fresh grad who is exploring the world 

National Chiao Tung University 

Pakaporn Kuanwinij

Booking.com

Customer Service Partner Specialist

- Be the first point of contact for Booking.com’s accommodation partners by phone and email; resolving basic questions and queries, such as modifications to rooms, -rates, -and availability, extranet tooling, etc.

- Providing accurate, valid, and complete information by using the right tools, methods, and processes.
Ensuring a high level of partner service and a positive partner experience.

- Making effective decisions on when to escalate a case.

- Supporting your colleagues with peer learning, and being open to feedback from others.

- Positively participating in company events, and in weekly team meetings.

- Taking part in new projects and tests that we may need your help with.

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