• Developed business plans, determine Key Performance Indicators (KPI) and coordinate the measurement result.
• Analysed qualitative and quantitative data to uncover competition and industry information to drive the business revenue.
• Gathered information, analysed new products and services, and allocated relevant data to different departments.
• Conducted evaluation of organization's workflows, implemented process improvements on Microsoft SharePoint to optimize internal
• Processes and to determine cost drivers in processes using detailed methodologies.