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Pepper Lin
Lifestyle Executive of Travel and Lifestyle Services
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Pepper Lin

Lifestyle Executive of Travel and Lifestyle Services
8 years of working experience in administrative and customer service role, Strengths in building customer relationship, research and managing information. A detail-oriented, team player and multitask individual always dedicated to work.
American Express Taiwan
Lung Hwa University of Science and Technology
New Taipei, Zhonghe District, New Taipei City, Taiwan

Professional Background

  • Current status
  • Profession
    Customer Service / Support
  • Fields
    Leisure
  • Work experience
    6-10 years (6-10 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Word
    Excel
    PowerPoint
    TOEIC
  • Languages
    English
    Fluent
    Chinese
    Native or Bilingual
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

Lifestyle Executive

Feb 2019 - Feb 2021
2 yrs 1 mo
● Experience with working with all levels of guests from owners, high profile government delegations, VIP Clients, public figures, and corporate business guests ● High Pressured guest demands via emails and phone (efficient email reply) ● Strong knowledge of the all kinds of luxury lifestyle around the world (restaurants, bars, nightclubs, theaters, shows and attractions in various major tourist destination cities) ● Perform and manage information research and daily database maintenance

Administrative Assistant

Feb 2017 - Jun 2018
1 yr 5 mos
● Perform sales administration and coordination for sales teams ● Conducting PDI pre pick up ensuring all selected options are included and correct ● Handle administrative requests and queries from Executive Vice General Manager

Customer Support Executive

Nov 2013 - Jan 2017
3 yrs 3 mos
● Provided customer service and support ● Coordinate servicing schedule for vehicle maintenance and provided status update to the customers ● Courtesy car management

Education

Bachelor’s Degree
Bachelor of Multimedia and Game Science
2008 - 2012