Surabaya, East Java, Indonesia
Responsible for Business Development at BCI Asia branch Surabaya, one of the largest construction business information company, who handled more than 30,000 projects per year in Indonesia. The details are :
Identifying potential new subscribers (prospecting)
Entering meaningful CRM notes to ensure up-to-date information availability
Uploading all quotations into the CRM
Consulting prospects to ascertain their needs
Providing customized BCI Asia product offerings matching prospects needs
Providing quotations matching prospects needs
Taking orders to start the subscription
Collecting subscription payments
By the time payment for a subscription has been received, the BDC has introduced the new client to the respective CLC thereby ensuring a smooth implementation, subscriber training and customer care.